Job Description
Purves Redmond Limited (PRL) is a Canadian, employee-owned insurance brokerage firm with over 65 years of experience. With offices in Toronto, Vancouver, Calgary, Saskatoon and Montreal, we specialize in insurance brokerage, risk management advisory, and employee benefits consulting. PRL is committed to delivering high-quality service, integrity, and innovative solutions to businesses across Canada.
Role
The Office Assistant oversees the day-to-day coordination of office operations, including reception and front-of-house responsibilities. This is a key role in maintaining a professional, organized and welcoming environment for employees, clients and visitors. This position requires strong organizational skills, attention to detail, discretion and a service-oriented approach.
Key Accountabilities
Office Administration & Reception
- Greet clients, visitors and team members with warmth and professionalism
- Oversee front desk operations including answering and directing calls, managing mail and couriers and responding to general inquiries
- Coordinate meeting rooms, ensuring they are tidy, equipped and booked efficiently
- Monitor and replenish kitchen areas and office supplies to maintain a well-organized workspace
- Liaise with building management and service providers to address facility needs
- Draft and circulate office communications (e.g., event reminders, front desk updates, announcements)
- Support a positive workplace experience through proactive collaboration with colleagues and business units
- Act as Co-Chair of the Joint Health & Safety Committee, coordinating initiatives, meetings and communications across offices
Event & Marketing Coordination
- Assist the marketing team with tasks as assigned
- Support occasional client-facing events as needed
- Maintain inventory of marketing materials and branded merchandise
- Assemble and distribute welcome kits and swag for new hires
- Assist with employee engagement initiatives and internal campaigns
Requirements
- Previous experience in an administrative or receptionist role
- Exceptional interpersonal and communication skills, both written and verbal
- Highly organized with strong attention to detail and the ability to manage multiple tasks effectively
- Professional, self-motivated and enthusiastic
- Comfortable adapting to changing priorities in a dynamic office environment
- Demonstrated discretion when handling confidential information
- Proficient in Microsoft Office Suite and other workplace tools
- Professional appearance and demeanour